Return & Refund

Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 To start a return, you can contact us at If your return is accepted, you need to pay the shipping cost and we’ll send you a return shipping label, as well as instructions on how and where to send your package.You can also find a local logistics provider to return to our return address.Items sent back to us without first requesting a return will not be accepted.

Please note: will not be responsible for any costs associated with the return of the products, including the shipping cost and Customs tariffs. Hence, we suggest you ship the product with a reputed, traceable, insured, and trustworthy shipping carrier.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unauthorized maintenance, misuse, man-made collision and other reasons to damage the product.
Dislike an item after use.

Custom products (such as special orders or personalized items)

We also cannot accept returns on sale items or gift cards.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.We will refund within 5 working days

Return address: 3F, Jun da Yuncang, 216 Dongqi road, Dang Wan Zhen, Xiaoshan district, Hangzhou City, Zhejiang Province